Booking requests

A booking request will be put on hold for a maximum of two days. If no definite reservation has been made within those two days, the lessor reserves the right to let the property to another party.

Reservations

Your reservation request is final once it has been confirmed to you by us in writing, i.e. by letter or e-mail.

Payment and acceptance of conditions

Upon reservation, a deposit of 50% of the reservation sum is requested. The remainder must be paid no later than 6 weeks before the start of your stay. For bookings made within 6 weeks, the total reservation sum must be paid immediately. There will be no refund in case of cancellation within 6 weeks. We therefore recommend cancellation insurance. By paying your contribution for the rental of our holiday home, you automatically agree to the GENERAL TERMS AND CONDITIONS VILLA VALLUNGA.

Cancellation by tenant

In case of cancellation by the tenant up to six weeks before date of arrival, 50% of the total amount will be refunded. That is, if at the time of cancellation the tenant has paid the total amount for the rental period. If at the time of cancellation only 50% of the total amount has been paid (the down payment), no refund will be made. No refunds will be given for cancellations within six weeks of arrival. We recommend that you take out cancellation and travel insurance.

Cancellation by the lessor

In case of force majeure or unforeseen circumstances, the lessor can cancel the reservation. Unforeseen circumstances and force majeure include, but are not limited to: the situation that the house is no longer suitable for rental (for example: due to (natural) disasters) or a double placed reservation. In this case, the lessor will refund the rental charges already paid in full or in part without owing any compensation. The lessor shall never be liable for the costs of any services booked by the (co-) lessee himself (for example: airline tickets, car hire, boat trip, bus/train trips, etc.).

Availability

The house is available from Saturday to Saturday. In consultation, other days are possible. Arrival after 5 pm, departure before 10 am. In consultation, earlier arrival is sometimes possible, but that depends on the cleaners.

Liability

You stay in our house at your own risk, i.e. we, the owners of Villa Vallunga, are in no way liable and cannot be held liable in any way for any damage and or injury suffered by you in our house or on our property, in any form whatsoever. In case of damage to our property exceeding the amount of the deposit, the General Law on Liability comes into effect and the damage can be settled through the tenant's liability insurance.

Use of the property

You are welcome to use Villa Vallunga for the duration of your stay. The provision and use of Villa Vallunga is made on the basis of mutual trust and respect for our property. To this end, you must leave the inventory of the house in the same condition as you found it at the time of your arrival. It is appreciated to report any (even minor) damage immediately to the owner of Villa Vallunga.

Additional costs

(Final) cleaning, laundry costs, bed linen and towels cost are included in the price.

Pets and smoking

Villa Vallunga is completely non-smoking. Smoking is therefore not permitted in the accommodation. Unfortunately, we cannot host furry friends.

Number of persons

Villa Vallunga is suitable for up to eight people. It is not allowed to stay in the house with more than eight people. In the case of very young children, this may be deviated from in consultation with the lessor.

No rights

No rights can be derived in any way from the information, photos, images and links mentioned on the website and in the manual of Villa Vallunga.